I’m a bit excited as I filmed today my first ever Vlog! The format is weird and I didn’t know how to cut it properly … well, to cut it at all .. but here it is. And remember the saying ‘If you are not totally embarrassed by the first version of your product, you launched too late”. So this been said. Now, enjoy, have fun and let me know what you think. And of course I would appreciate if you would follow mynutshare on YouTube (and of course on Twitter, Instagram, Facebook … 😉 )
Know your customer and the company you are recruiting for.
Know the job you are recruiting for.
Know the candidate.
Dress and behave appropriately.
Have a professional first impression management.
Remember: You are representing the company you work for, your client and the candidate.
Be honest, integer and human
Remember: You deal with human beings – you are not selling insurances.
Build trust and be normal. This does not mean to be ‘best friends’ with everybody but to give clear advise, be honest if you think this is not a good match and be emotional intelligent.
Create a great, but at least a good, experience
Again, you are representative for the company and the brand, remember that.
Give clear advice on how the process will be, how long it will take and keep to those milestones.
When you say you’ll be on touch on monday morning be in touch on monday morning. When you say you’ll send the details immediately, do it.
Provide feedback – always
Especially when the match is not good and the journey will end there for the candidate: tell them! Communicate!
The same regarding the company side: be honest if you can’t find a great candidate immediately. Give feedback about your process and ensure you are hustling to make it happen.
Be clear and honest about what to expect.
If you are recruiting for a temp position where there is probably no option to stay is given – tell your candidates. This makes is easier for them as well as for you, in case you would need to end a contract.
If you get asked what salary would be appropriately and realistic – manage expectations. You are the expert who knows the market and the industry.
Don’t waist time – not your own time but also not your candidates’ or clients’ time.
When you know this would not be a match – be open and honest. There is literally no point for the candidate to come out to your place and waist his / her time on the preparation, commute, and thoughts.
Keep the processes smooths, stick to communicated milestones and make it a great experience.
Manage relationships (operational and strategic)
Remember: you deal with people.
Actively manage your relationships – don’t just let things happen – take action and responsibility.
Especially candidates that might not be a perfect fit right now could become potential clients over time and / or somewhere else. You will get your foot so much easier through their door when you did well in the first time.
ever felt pleased when someone told you ‘I love your attitude’? I did, absolutely. However, I did not really know what my ‘Attitude’ exactly is. So, I thought I will need to find out. Here is what I found:
OK, so, this is a lot … let’s get a bit more into this.
Eagly and Chaiken (1993, 1) defined attitude as “..a psychological tendency that is expressed by evaluating a particular entity with some degree of favour or disfavour”. This means when a certain event is happening you will react (think, feel, behave) in a certain way. This reaction or more the way HOW you are going to react is influenced by a more positive or slightly negative favour of reaction.
OK, so let’s look into the reactions (think, feel, behave) into a bit more detail with some examples:
Thinking: This is the cognitive component, i.e. what we believe and / or know about a certain event.
Example: I think elevators are dangerous, because the space is limited inside an elevator, it goes up to incredible heights and I have to trust in mechanics and technology.
Feeling: This is the affective component, i.e. the feelings and / or emotions we have about a certain event.
Example: I feel anxious when I have to use an elevator.
Behaving: This is the behavioral (or conative) component, i.e. the way we behave or act.
Example: I’d rather choose the stairs or I get sweaty hands and feel anxious when I have to use an elevator.
Why does Attitude matter?
To answer this question I want to quote a page I just found and, which I think brings the whole thing to the point. Here we go:
“A Good Attitude Is The Mother Of Success. Your attitude determines how you’ll be in a future situation, independent of the circumstances that present themselves. If you have a “go-getter”, positive attitude at work, then you’ve decided before circumstances present themselves that you’re going to come out on top. This powerfully shapes how you encounter different situations. The locus of control is within you, not your environment. You’ve predetermined the outcome even before the game has begun.” (For more check out: http://www.positive-thinking-principles.com/what-is-attitude.html)
Having an internal Locus of Control means you believe to be responsible for your actions and the outcomes of those. Things do not happen to you or are results of luck or destiny (this would be an external Locus of Control) but you make the things happen! A rule of thumb indicates ‘Your success depends 10% on what happens to you and 90% on how you react’.
With this been said – let’s take action and let’s make things happen!